Welcome to the Terms and Conditions area of Golf Haven Ltd.
The following Terms and Conditions outline the rules and regulations of our indoor simulator lounge.
By using the services provided by us you are in turn agreeing to our Terms and Conditions in full.
General
This document outlines the terms and conditions which will govern the lounge and any other services provided by the facility. The expectation of all customers is that they are expected to be responsible for using the facility and equipment suitably, following the safety guidelines set out by Golf Haven Ltd.
Booking and Reservations
Bookings can be made at Golf Haven Ltd by using the Trackman mobile app, on www.yourgolfbooking.com and via our website www.golfhaven.co.uk or we do accept walk in’s however we cannot guarantee bay availability with this option.
Full payment will be taken at the time of booking. Cancellations must be made at least 24 hours in advance, the funds will be transferred to your YGB account to be used at a later date. Cancellations made within the 24 hour period prior to reserved booking time will result in no refund.
Equipment
Customers are expected to use all simulator equipment responsibly and in a safe manner. Any damage caused due to a lack of this will be the responsibility of the customer.
Spiked golf shoes will not be permitted. Shoes must also be clean and presentable for admittance to be permitted. Golf Haven Ltd reserves the right to decline admittance for customers who do not have the acceptable footware.
Customers are encouraged to bring their own clubs, however they should be clean and free of dirt. Golf have Ltd reserves the right to decline admittance for customer who do not have clean and presentable clubs. You are not permitted to use your own balls, Golf Haven Ltd will provide customers with balls. You are not permitted to use your own Tees, Golf Haven will provide all Tees.
Conduct and Safety
Customers are required to adhere to the safety rules that are presented within the premises of Golf Haven Ltd. The consumption of alcohol is permitted on site however this must be provided by the customer themselves, any form of illegal substances is strictly prohibited. Smoking/Vaping is not permitted within the facility. Drunk and disorderly behaviour will not be permitted at Golf Haven and may result in you being requested to leave the premises.
Liability
Golf Haven Ltd will not accept any liability for injuries or damages to personal equipment incurred during attendance to our facility.
Golf Haven Ltd asks that if you suffer from any prior illness for which you are taking long term medication or allergies that you let us know on your arrival. By agreeing to these terms and conditions you are agreeing to medical treatment should you require it.
Any under 16’s in the party are the responsibility of the booking customer. You are agreeing to let them take part in use of the facilities at golf haven.
Privacy
Golf Haven Ltd may collect personal data for booking and marketing however this information will not be shared with any third parties. Any personal data will be stored securely and will not be misused.
Updates to Terms and Conditions
Golf Haven reserve the right to amend terms and conditions at any time. Any updates will be available on our website.
Final Statement
By using the services provided by Golf Haven Ltd you are acknowledging and agreeing to adhere to these terms and conditions. If you are in disagreement with anything in the document please do not use our services.
For any queries please contact us at info@golfhaven.co.uk.